Move coordination is an occupation full of all sorts of stories and my door to door moving experiences are enough to fill a book, or a bakers dozen! It is important to note that my clients are generally very private. Still, the universal human thread running through each of their stories makes them worth sharing. As I have the utmost in respect for my clients and their privacy, please understand that certain details have been obscured, and where the details are made plain, my clients are fine that I share. Here you can read these stories for yourself.
Spring and early Summer can be busy times for us and for realtors in the Bay Area! While we’re out taking care of our 2015 clients, you can take a look back at July 2013, and read about some of the things that keep my life so interesting!
Even while we are busy, we are always happy to take your call and coordinate YOUR move. Please be in touch.
July 15 2013 – This is the emotional/strategic part of moving. We must (and do) have more stamina than everyone else involved with the job at hand. We have to keep working with the crew to achieve our desired outcome, get the trucks unloaded and the furniture in place. The stress, which I want to lift off the client’s shoulders, is shared – my Lieutenant Sharon and I shoulder it. It’s one of the things we do best!
As soon as the truck is unloaded we ask them to leave and my professional team moves in to make the magic happen – to turn boxes and paper into a beautiful home. Such a full and action-packed day.
Door to Door Moving is About Trust
If I could wave a magic wand, all clients and their choice of movers would heed the wisdom we bring to the table. While I am wand-waving – POOF, all movers are as ethical and reliable as those with whom I regularly partner. In THIS case, not so much.
Regardless, we proceed with our focus on the job at hand. So the 8am start time, moved to 10:30, then 12pm, then 1:30 but the truck really arrived at 2:45. The Van driver was playing me against the client; his office part of the deception. Client’s choice of van lines, unfortunately NOT a reputable company and their independent trucker (this one anyway) is a crook. Seemingly, so is the central office – suddenly her bill was 30% more than the estimate, $6000. Would they unload or not. Did they listen to my warning 2 weeks ago that 5 guys couldn’t unload everything into a 4 story, 6000 sf house? The stairs alone… WOW! Flight after flight – up and down. Painful to witness. Painful to try to manage. And yet we do it. Have I mentioned yet that the client is very pregnant?
This is Why You Hire a Move Coordinator
Imagine wrangling these details and shouldering the resulting stress without a move coordinator!
The SHORT Version of Events – My client is moving back to the Bay Area from Chicago, 7 months pregnant, with an 18 month old child and her husband. It is a 6000 sf house, 4 stories, 26,000 pounds of furniture and boxes + 2 cars. During our first in person meeting and walkthrough, she hired the cleaning company I recommended; I found her a babysitter/nanny who could start tomorrow; we interviewed a housekeeper for after the move in. And importantly I kept up a conversation with the driver of the semi that arrived in California for an 8am move in Tuesday.Glitch! The flat bed that was supposed to offload the 2 cars canceled. He called 11 towing companies but only 2 would help and only at 10:30 tomorrow which means… since the cars are blocking access to the household goods, he can’t get the Shuttles (2, 26 foot trucks) loaded and at the house until 12pm-ish. And the toddler naps at 11am. Not to worry, I’ll drive to the hotel in Sausalito, get the house key, support the driver (I like your style, he said) in making it happen anyway, alerted my staff, and I still plan to have her unpacked and moved in by 6pm Saturday. Fun!
And all in a day’s work during a door to door move. At lease when we do it – it all works out!